ABOUT US
Who
We are
At Cross Net Incorporated, we make sure to deliver the highest quality level of IT Company Bedford service for small and medium-sized businesses for IT Solutions. We specialize in increasing efficiency using technology and streamlining your entire system to work better for your team. The end result creates a better customer experience for you and a better experience for your entire team!
What Benefits Does a Cross Net
Partnership Mean for You?
01.
Fast Response Time
02.
Decrease Overhead Costs
03.
The Ultimate IT Solution
04.
Increase Productivity
05.
Peace of Mind
Our
Story
Cross Net caters to small and medium sized businesses that cannot do without IT Services as their business runs off PC’s and Internet.
We provided outsourced IT Services as if we were an internal employee or IT department of the client. This gives clients the confidence of a reliable IT Company Manchester IT Service, products and process whether it is onboarding new staff, day to day helpdesk issues or even optimizing productivity using technology solutions throughout the day.
Meet
the Owner
Cross Net has the utmost, very humble beginnings. Ash lost his job in 2002 due to the dot com bust that was followed by September 11th. The company that Ash worked for lost almost all clients on his side of business, and he was the last employee to be laid off before they closed the doors of that division. Unable to find another job and determined to provide food on the table to his family, Ash started fixing computers for small businesses and subcontracted his services with small companies.
One thing lead to another, and by May of 2003, Cross Net, Inc. was officially launched. We started doing break fix project work which was sporadic at best. Within a couple of years, we realized we needed a source of steady work and reliable, consistent income. Clients needed a steady reliable IT Company that would not take days, or even hours to respond for any IT Company Bedford needs. Way before everyone else, Cross Net decided to march down the path of allowing package options of a fixed monthly fee, while also providing unlimited support which is not termed as Managed Services, and has a few variations depending on which company you talk to.
Ash Samuel
Ash founded Cross Net in 2003. A first-generation immigrant, he had previously worked for several large U.S. companies including General Electric. Cross Net initially provided IT Company Manchester contract IT services for large corporations, but Ash saw a clear need for small businesses to have access to the same quality IT support larger companies were enjoying. He shifted his focus to managed IT for small businesses to meet that need, offering unlimited IT support to his clients for a fixed monthly fee.
Over the last 25 years, Ash and the Cross Net team have developed a strong reputation for small business and IT expertise, prompt service, and affordability for IT Company Manchester services. Ash has made sure Cross Net has stayed ahead of the technology curve, helping many companies transition to leaner, safer, and smarter IT solutions. Today, Cross Net serves hundreds of small to mid-sized businesses across New England and even as far west as Chicago and Oklahoma. Ash looks forward to speaking with you about your company’s IT support needs.
Our
team
Annette Phillips
Office Administration & HR
Erick Biedrzycki
IT Support
Jordan Turner
IT Support
Ryan Deziel
Project Lead
